The boring but important stuff
Legal & privacy.
Here’s how this site works, how we handle data, and what you’re agreeing to when you use Franchise Free. No intentionally confusing legal acrobatics.
Terms of Service
Welcome to Franchise Free (“Company”, “we”, “our”, or “us”). We provide business coaching, operational consulting, and done-for-you technical setup services to help independent entrepreneurs launch and grow their businesses quickly.
By accessing our website (the “Site”), booking services, or paying for a plan, you agree to these Terms of Service (“Terms”). If you do not agree to these Terms, do not use our Site or services.
1. Who We Work With
Franchise Free provides:
- Business coaching & strategy
- Website and system setup
- CRM, booking, and payment configuration
- Workflow consulting
- Optional ongoing support via subscription plans
We work with U.S.-based independent entrepreneurs and small independent businesses. Our services are not a franchise, MLM, business opportunity program, or promise of financial results.
2. What You Are Buying
When you purchase a plan, you are buying:
- A one-time setup service (your “Build”)
- An optional monthly subscription (“Support Plan”) covering hosting, updates, fixes, and support
- Access to templates, guides, and brand assets we create for your business
You are not purchasing equity, resale rights, or lifetime service.
3. Client Responsibilities
To deliver your project on time, you must:
- Provide accurate business information
- Provide access to your systems (domains, email, Square, Hostinger, etc.)
- Respond to messages in a reasonable timeframe
- Review deliverables promptly
- Use the systems responsibly and lawfully
We are not responsible for delays caused by missing information, unresponsive communication, or incomplete client inputs.
4. Payment Terms
All setup fees are due at checkout unless stated otherwise. Monthly subscription fees renew automatically until cancelled.
Refunds:
- Setup fees are non-refundable once work begins.
- Monthly fees are non-refundable but may be cancelled anytime for future billing cycles.
- The 30-Day Launch Guarantee covers your first month’s subscription only if launch criteria are not met.
Chargebacks filed without attempting resolution may result in service termination and suspension of licenses or deliverables.
5. No Legal, Financial, or Tax Advice
Franchise Free provides educational and operational guidance only. We do not provide:
- Legal advice
- Accounting or tax advice
- Financial investment guidance
- Employment or HR compliance advice
Always consult your licensed professionals.
6. Intellectual Property
All materials we create—including websites, templates, automations, brand kits, internal documentation, and system configurations—are licensed to you for your business use once paid in full.
You own your business, systems, and website content, but we retain ownership of:
- Our internal processes
- Proprietary frameworks
- Training materials
- Reusable design assets
- Automations, scripts, and workflows we built generically for client use
You may not resell, white-label, or distribute our materials without written permission.
7. Acceptable Use
You may not use our Site or services to:
- Engage in unlawful activity
- Send spam or abusive messages
- Host illegal content
- Misrepresent your business
- Misuse payment systems
- Act in a way that could damage our reputation
We may suspend access for violating these Terms.
8. Third-Party Tools
We configure third-party tools (e.g., Square, Hostinger, Airtable, Zapier) as part of your setup. Each tool has its own terms. You are responsible for reviewing and complying with them. We are not responsible for outages, pricing changes, or actions taken by third-party platforms.
9. Limitation of Liability
To the maximum extent allowed by law:
- Our total liability is capped at the amount you paid in the last 30 days.
- We are not liable for indirect, incidental, or lost-profit damages.
- We do not guarantee business revenue, booking volume, or financial outcomes.
You agree to use our services at your own risk.
10. Indemnification
You agree to indemnify and hold Franchise Free harmless from claims related to: your business operations, your unlawful or misleading marketing, violations of third-party platform rules, content you provide, or improper use of your systems.
11. Service Modifications
We may update offerings, pricing, or features at any time. We’ll notify subscribers if changes affect their plan.
12. Governing Law
These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law rules.
13. Contact
Questions? Email us at: contact@franchisefreestart.com
Privacy Policy
Franchise Free (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices. We keep it simple and transparent. We do not sell data. Ever.
1. Information We Collect
We collect only what we need to deliver services:
Information you provide:
- Name
- Email address
- Phone number
- Business details
- Project information
- Payment information (processed securely by third parties)
Automatically collected (typical website analytics):
- IP address
- Browser & device type
- Pages visited
- Time on site
- Referring URLs
- Cookies (see Cookie Policy below)
Information from third-party tools:
If you connect Square, Hostinger, Airtable, Zapier, or other tools, we may access limited data required to perform setup work. We do not store sensitive financial information.
2. How We Use Your Information
We use your information to:
- Deliver and improve our services
- Build your website, systems, and automations
- Communicate about your project
- Send operational or marketing emails (you may unsubscribe anytime)
- Comply with legal obligations
- Protect our business from misuse
We do not use your data for resale, rental, or data-broker activity.
3. Legal Bases
Processing is based on: Performance of a contract (fulfilling your order), Legitimate interests (improving services), Consent (newsletter opt-ins), and Compliance with laws.
4. Data Sharing
We share information only when necessary: Payment processors (Stripe, Square), Hosting & CRM tools used in the course of setup, and Subcontractors assisting with your project (bound by confidentiality). We do not sell or trade your personal information.
5. Data Storage & Security
We use commercially reasonable safeguards to protect data. However, no online system is perfectly secure. You understand that you use the internet at your own risk.
6. Data Retention
We retain data as long as needed for: Providing services, Legal compliance, and Accounting/review requirements. You may request deletion by contacting us.
7. Your Rights
You may request access to your data, request correction or deletion, opt out of marketing communications, or request clarification about how your data is used. Email contact@franchisefreestart.com for any requests.
8. Children’s Privacy
We do not knowingly collect information from anyone under 18. If discovered, we delete such data immediately.
9. Changes to This Policy
We may update the Privacy Policy. Updates are posted on this page with a new “Last Updated” date.